Publication: design:retail

Nan Richardson Joins CBX

October 7, 2016

New York-based brand and retail design consultancy CBX has added Nan Richardson to its team as the engagement director of branded environments. Based in Newport Beach, Calif., she will seek out new relationships and development opportunities across numerous industries.

Richardson holds more than 20 years of experience in the field, previously serving as the West Coast director of business development for Core States Group. She has also held senior marketing and business development positions at prominent firms such as Perkins+Will, IA Interior Architects, and H. Hendy Associates. A graduate of the American Institute of Interior Design, Lucerne, Switzerland, Richardson is a member of the International Council of Shopping Centers, the Urban Land Institute, and the Boutique & Lifestyle Lodging Association.

Originally published in design:retail

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Kum &…Stay?

July 1, 2016

Midwestern chain Kum & Go is elevating the c-store experience from the traditional grab-and-go to destination retail with a new Marketplace concept.

When you think convenience store, do you think LEED-certified building, fresh food, warm and inviting interior, and growler bars? Nope. Well Kum & Go is trying to change that mindset with a new store concept—a market prototype dubbed Kum & Go Marketplace—that is setting a new standard for the c-store sector.

Established in 1959 in Hampton, Iowa, Kum & Go is a family-owned business and the fifth-largest privately held and company-operated convenience store chain in the United States. It currently employs 5,000 associates across 430 stores and has a presence in 11 states (Iowa, Arkansas, Colorado, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oklaoma, South Dakota, and Wyoming).

“Kum & Go is an industry pioneer founded on providing exceptional service and delivering more than what customers expect,” says Chris Jones, senior vice president, marketing at Kum & Go. “The Marketplace concept was developed to align with our evolved brand promise and continued focus on fresh food options.”

New York-based brand agency and retail design consultancy CBX worked with Kum & Go on the design concept, while Missouri-based BRR Architects […]

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New Store Watch

July 1, 2016

1. Saks Fifth Avenue, Houston Opened: April 2016

2. Ballard Designs, Philadelphia Opened: November 2015

3. M&M Meat Shops, Kitchener, Ontario, Canada Opened: September 2015

4. LUSH, New York Opened: April 2016

Check out additional images of these stores and more at

Originally published in design:retail Photo courtesy of Max Bolzonella

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Saks Fifth Avenue, Houston

June 10, 2016

Saks Fifth Avenue recently unveiled its new flagship store in the Houston Galleria. The 200,000-sq.-ft. store was designed and planned in partnership with CBX, the New York-based brand agency and retail design consultancy.

CBX created new design elements that complemented Saks’ current interior design concept for several key departments, including jewelry, women’s lingerie, and the second-largest beauty and fragrance department in the entire Saks’ portfolio.

Saks relocated to the prominent two-level anchor building from a smaller space at the mall, adding approximately 20,000 square feet to its footprint at The Galleria. This was the largest Saks project to date for CBX.

CBX designed the store’s escalator as a major focal point in the customer’s journey, highlighted by a white ceramic gold-leaf sculpture by Pascale Girardin that spans two stories.

The women’s lingerie department projects a sultry, seductive feel created by soft, low ambient lighting and elliptical ceiling treatments. A sweeping glass curved wall divides the main sales floor from the fitting rooms to create an intimate and private shopping experience within.

CBX employed sculptural elements, like this chandelier in the Women’s Collection.

The enhanced Fifth Avenue Club, situated adjacent to the Women’s collection department, […]

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5 Retail Trends in C-Store Design

May 25, 2016

1. Channel Blurring From AXION’s coffee-centric Spot! Café in Argentina to the fast casual-inspired Kum & Go Marketplace in Iowa, c-stores no longer are bound by old formats and product offers. Is something working in another channel? Adapt it and weave it in. Consumers no longer expect hard-and-fast divisions between c-stores, QSRs, coffee shops and drugstores.

2. Outside-In In the fuel-based c-store context, what if consumers could use something like Apple Pay to order food on a touchscreen while filling up and have it delivered to their car? Zarco USA, for one, is already giving this a try. Expect more technology-assisted design changes, outside and in.

3. Sit and Stay a While At many Sheetz stores in the Carolinas, people lounge on couches and sip coffee. Retailers may need larger stores and parking lots to accommodate this kind of offer, because excessive crowding is a visual cue suggesting slow checkout lines. However, even c-stores with less-ambitious seating areas can up the ante with better furniture and more considered environments.

4. Inside-Out When you cover the windows from floor to ceiling with promotional posters, the store actually repels customers. Contemporary c-store designs offer unobstructed views through oversized windows. The idea is to look appealing […]

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Kum & Go Debuts New Store Concept in Iowa

May 11, 2016

Convenience store chain Kum & Go has embraced a stylish new design with the launch of the Kum & Go Marketplace in Johnston, Iowa. The 6,000-sq.-ft. store is the prototype of a new brand concept designed by New York-based retail design consultancy CBX.

An open-kitchen concept is the centerpiece of the new store, putting food prep on display for customers. White subway tiles, marble-like countertops, and stainless trim also make a striking impression. The new store also promotes the brand’s refreshing look with an 8-foot-tall ampersand gracing the façade. The new logo, designed by Des Moines-based studio Sticks, projects Kum & Go well beyond the curb.

“This new footprint represents everything that Kum & Go strives to be for our associates and for our customers,” says Kyle Krause, president and CEO. “This is the evolution of our brand promise and business approach. Now customers can truly experience the ‘more’ that we provide.”

Headquartered in West Des Moines, Iowa, Kum & Go operates 430 stores in 11 states. The brand plans to launch its new design throughout 2016 in 28 additional locations.

Originally published by design:retail

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Why Algorithms Can’t Dance: 5 Retail Trends You Haven’t Already Heard

March 21, 2016

James Sundstad, VP Branded Environments is speaking at Globalshop 2016.

Wednesday, March 23 @ 10:30am Room: Islander G

Have you read any retail trend forecasts lately? Let’s face it: many so called “trends” are just the cost of doing business (mobile payments, customization, small-format anybody?). Yes, technology will be a part of retailing this year, just as it was in 2013 or for that matter, 2010. 2016 will most certainly see a continued evolution of what retail is and what it does. For this forecast, James Sundstad will concentrate on physical retail, since he believes that this is where the innovation will—and indeed, must—occur. E-tailers and hybrid-tailers will continue to make transactions easier and safer while adding algorithms that suggest products and services tailored to the individual. Online purchasing will become more intuitive and smarter, connecting you with various electronic devices, apps and, soon, even your refrigerator and closet. Because of this, retail designers will focus on humanizing the in-store experience. The goal is to give consumers a reason to get out of their pajamas and walk into a store. In this session, Sundstad will uncover those not-so-obvious trends that will make a difference in retail of the future.

Learning […]

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RDI Announces Winning Student Design at Annual Iron Design Challenge

October 16, 2015

The New York chapter of the Retail Design Institute (RDI) recently hosted its annual “Iron Design” Student Challenge at Steelcase in Columbus Circle, New York. Five teams of students from top New York design schools raced against the clock to create a winning holiday pop-up shop design. Ultimately, the Best Design Award went to “Team Orange,” comprised of students from the Fashion Institute of Technology (FIT) and LIM College for incorporating DIFFA: Design Industries Foundation Fighting AIDS (DIFFA)’s mission into a creative pop-up store concept and window display.

“Our Iron Design Student Challenge represents a perfect blend of what the Retail Design Institute is all about—education, mentoring, career development and networking,” said Peter Tolin-Baker, president of Retail Design Institute and principal at PTB Design. “All of the teams were winners, but it was ‘Team Orange’s’ schematic that best incorporated both a pop-up retail concept, as well as an informative and compelling design narrative. Partnering with DIFFA for this year’s event adds the additional value of supporting a fellow non-profit organization and an important cause.”

The students had two hours to design a holiday pop-up shop featuring products donated by industry suppliers. Each team consisted of three to four students from […]

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design:retail announces 40 under 40

May 4, 2015

Congratulations, Dave Weinberger – Vice President and Engagement Director, for being recognized as one of 40 under 40.

As a branding and identity specialist, Weinberger leads interdisciplinary teams on retail, corporate and consumer initiatives. His leadership and teams have been instrumental in helping craft strong design initiatives for brands like Duane Reade, Chase and The Home Depot. Weinberger is considered an expert in the energy and convenience channel, having worked with national brands like Hess, Wawa and PetroChina. He frequently writes for industry publications and blogs about retail and branding trends.

My favorite place to shop is: The Lego Store. Thoughts on mentoring: Coaching kids teaches you how to coach adults.

See the other winners here.

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Hunger-Relief Organization

March 18, 2014

Philabundance recently opened the nation’s first non-profit grocery store, Fare & Square. Located in Chester, Pa., a metro-Philadelphia area food desert, the 16,000-sq.-ft. store offers nutritious food at low prices, marking the city’s first grocery store in more than a decade.

Philabudance enlisted New York-based brand agency and retail design consultancy CBX to create an environment that would “reflect the hopeful and respectful nature ofPhilabundance’s goal to serve Chester residents through a store that could look at home in any community,” says Joseph Bona, president of branded environments for CBX.

The colorful Fare & Square logo was the design team’s inspiration for the overall color palette of bright green, purple, yellow and orange, which is complemented by light wood and stainless steel elements. “The palette is designed to make Fare & Square an energizing and inspiring, but comfortable, place to shop and congregate,” Bona says.

The store’s design elements are consistent with for-profit stores, including hanging aisle-marker signage, end-cap displays, vinyl flooring, large displays of produce on tilt -style tables and pendant lighting. Additionally, dairy, deli, fresh meat and seafood fill the perimeter of the store. There also are local touches, such as a one-of-kind mural demonstrating the spirit of […]

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